FAQ | FREQUENTLY. ASKED. QUESTIONS.


DO YOU OFFER DELIVERY? WHERE DO YOU DELIVER?  WE OFFER DELIVERY FOR ORDERS WITHIN THE NEW ORLEANS METROPOLITAN AREA (INCLUDES: METAIRIE, WESTBANK, HARAHAN AND KENNER).  WE'VE DELIVERED TO HOMES, APARTMENTS, SCHOOLS, HOTELS, RESTAURANTS, AND OFFICES.......PICK THE PLACE, AND WE'LL DELIVER IT!

CAN I PICK-UP MY ORDER?  PICK UP IS AVAILABLE.  CONTACT US TO SCHEDULE

I ORDERED MY CAKE, NOW WHAT?  HOW DO I CHECK THE STATUS OF MY ORDER?  ORDER STATUS CAN BE OBTAINED BY CONTACTING US VIA PHONE (504 460 7013), EMAIL (HELLO@CREAMNOLA.COM), OR CHAT (SEE BELOW).  SEND US YOUR ORDER NUMBER, AND WE'LL PROMPTLY PROVIDE THE STATUS OF YOUR ORDER.

WHEN ARE THE SWEETS MADE ?  OUR SWEETS ARE ALL MADE TO ORDER.  THIS PROCESS ENSURES THE ULTIMATE FRESHNESS. 

DO YOU OFFER OUT-OF-TOWN SHIPPING ?  CURRENTLY, WE OFFER SHIPPING FOR SELECTED PERISHABLE GOODS.  CONTACT US FOR MORE DETAILS.

DO YOU ACCEPT CUSTOM ORDERS?  WE OFFER CUSTOM OPTIONS.  LET'S DISCUSS!

DO YOU OFFER A GLUTEN FREE OR VEGAN CAKE OPTION?  OUR SWEETS ARE AVAILABLE GLUTEN FREE AND/OR VEGAN.

HOW BIG ARE THE MINI CAKES?  OUR CAKES ARE 5” TALL  AND 4” IN DIAMETER.  THEY SERVE 2-6 PEOPLE.

HOW CAN I SEND SOMEONE A TALKING CAKE BOX MESSAGE?  OUR TALKING BOXES ARE CURRENTLY OUT OF STOCK, PLEASE CHECK BACK WITH US FOR AVAILABILITY.

HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?  CAKE ORDERS SHOULD BE PLACED AT LEAST 3 DAYS IN ADVANCE.  

WHERE ARE YOU LOCATED?  OUR BAKERY OPERATES IN A LOCAL COMMERCIAL KITCHEN.